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Privacy Policy

Last updated: January 1, 2026

Korzio Inc. ("we," "us," or "our") operates the website korzio.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide: When you place an order, create an account, sign up for our newsletter, or contact us, we may collect: full name, email address, phone number, shipping and billing address, payment information (processed securely by Stripe — we never store full card numbers), order history, product preferences, communication preferences.

Automatically Collected Information: IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, search queries, and click behavior.

Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to maintain your session, remember your shopping cart, analyze traffic patterns, personalize content, and serve targeted advertising.

2. How We Use Your Information

  • Process, fulfill, and ship your orders
  • Communicate about your orders, account, and customer service inquiries
  • Send promotional emails and marketing newsletters (you can opt out anytime)
  • Personalize your shopping experience and product recommendations
  • Improve our website, products, and services through analytics
  • Detect, prevent, and address fraud, security breaches, and unauthorized transactions
  • Comply with legal obligations and enforce our Terms of Service

3. Payment Information & Security

All payment processing is handled exclusively by Stripe, a PCI-DSS Level 1 compliant payment processor. Your credit card details are encrypted using AES-256 encryption and transmitted over TLS 1.3. We never store your full card number, CVV, or expiration date on our servers.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Stripe (payments), USPS/UPS/FedEx (shipping), Mailgun (email), Google Analytics (anonymized analytics)
  • Legal Requirements: When required by law, subpoena, court order, or governmental regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets

5. Data Security

We implement industry-standard security measures including 256-bit SSL encryption site-wide, encrypted database storage, regular security audits, restricted employee access controls, and 24/7 server monitoring. However, no method of electronic transmission is 100% secure.

6. Your Rights (GDPR / CCPA)

You have the right to:

  • Access your personal information we hold
  • Correct inaccurate or outdated information
  • Delete your personal data ("right to be forgotten")
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format
  • Withdraw consent previously given
  • Lodge a complaint with a supervisory authority

To exercise these rights, email us at [email protected].

7. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act. Submit requests to [email protected] with subject line "CCPA Request."

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately and we will delete it.

9. International Data Transfers

Your data may be processed in countries outside your country of residence (primarily the United States). We ensure all transfers comply with applicable data protection laws including GDPR Standard Contractual Clauses where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last updated" date at the top. Significant changes will be notified via email to registered users.

11. Contact Us

Korzio Inc.

Email: [email protected]
Privacy Inquiries: [email protected]